Return & Exchange Policy

Home / Return Policy

Return & Exchange Policy

Our Return and Refund Policy outlines the procedures for accepting Product returns from Users who have purchased from our Platforms. All returns are subject to the terms and conditions in this policy.

If you have purchased a product from JustbornGarrment and are not satisfied with it due to defects or deficiencies, you can request to return the product through the platform. The request for return should be made within 7 days from the date of delivery. During the process of making the request for return, you can choose to either seek a refund or exchange the product. You will need to provide a copy of the original invoice when you make the request for return or exchange. To be eligible for return or exchange, the product must comply with our Return and Refund Policy. This means that it should be unused, unwashed, with price tags intact, and all packaging material should be undamaged and unused. The product should also not carry any stains, sweat, detergent, or body odor. Please note that JustbornGarrment may modify and enforce this Return and Refund Policy at any time without prior notice.